Privacy Policy

This Privacy Policy outlines how SATACHI GLOBAL PVT. LTD., operating under the brand name ‘Glister’, collects, uses, protects, and discloses the personal information of its users and customers in accordance with the Digital Personal Data Protection Act, 2023, and other applicable laws in India.

1.1. Information We Collect

When you interact with our website, we may collect the following types of personal information:

• Information You Provide: This includes your name, email address, phone number, shipping address, billing address, and payment details when you create an account, place an order, or contact customer support.
• Automatically Collected Information: We automatically collect data about your device and browsing activity, such as your IP address, browser type, operating system, and the pages you visit. This data is collected to improve your experience and analyze website performance.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience, remember your preferences, and provide personalized advertisements. For more details, please see our dedicated Cookie Policy below.

1.2. Purpose of Data Collection

We collect your personal data for the following purposes:

• To process and fulfill your orders for Glister products.
• To communicate with you regarding your order, shipping status, and customer service inquiries.
• To provide you with information about our products, promotions, and offers, where you have given your explicit consent.
• To analyze website usage, improve our product offerings, and enhance our services.
• To comply with legal obligations and to protect our rights and the safety of our users.

1.3. Your Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. In accordance with the Digital Personal Data Protection Act, 2023, your consent for specific data processing activities, such as marketing communications, will be explicitly sought. You have the right to withdraw your consent at any time.

1.4. Data Disclosure

We do not sell your personal information. We may share your information with trusted third-party service providers to help us operate our business, such as:

• Payment gateway partners for processing your payments.
• Logistics and courier partners to deliver your orders.
• Marketing and advertising platforms (e.g., Google Ads, Meta Ads, etc) for targeted advertising.
• IT and web hosting service providers.

These third parties are bound by confidentiality obligations and are only permitted to use your information for the specific purposes we have authorized.

1.5. Data Security

We implement robust security measures, including encryption and secure servers, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

1.6. Your Rights

You have the right to:

• Access and request a copy of the personal data we hold about you.
• Request the correction of any inaccurate or incomplete data.
• Request the deletion of your personal data, subject to legal retention obligations.
• Withdraw your consent for data processing at any time.

For any questions or to exercise your rights, please contact our designated Grievance Officer at info@glister.co.in.