Replacement Policy

This policy details the conditions and process for receiving a replacement for a damaged or defective Glister product.

6.1. Replacement Process

• If you have received a damaged or defective product and are eligible for a return, you may request a replacement instead of a refund.
• Replacements are subject to product availability. If the product is out of stock, a full refund will be processed.
• Once the replacement is approved and the returned product is received, the new product will be shipped within our standard processing time.
• Replacement, damage and defected products will be delivered with 5 to 7 business days.

6.2. Warranty Claims

After the 7-day return window has passed, any issues with the product will be covered by the manufacturer’s warranty. For all warranty-related claims, you must contact Glister’s service centers directly for assistance. Our customer service team can provide you with the necessary contact information.