Shipping Policy

This Shipping Policy outlines the delivery process, timelines, and charges for all orders placed on the Glister website. Our goal is to ensure a smooth and transparent delivery experience for all our customers.

1. Shipment Processing Time

All orders are processed and shipped from our warehouse within 1-2 business days of receiving the order confirmation. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

Shipping rates and delivery timelines vary based on the destination and the size of the product. The final shipping cost and estimated delivery date will be calculated and displayed at checkout.

• Standard Shipping: Typically takes 3-7 business days for delivery.
• Large Appliances: Delivery of large appliances may take longer due to specialized logistics. The estimated delivery time will be provided at checkout.

Delivery delays can occasionally occur. We will notify you via email or phone if there is a significant delay in the shipment of your order.

3. Order Tracking

Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can use this number to track your order’s progress on our courier partner’s website.

3.4. Damages and Lost Shipments

• Damages: If you receive a damaged product, you must report it to us within 24 hours of delivery. Please take clear photos of the damaged item and the packaging and contact our customer support team immediately.
• Lost Shipments: If your order has not been delivered within the estimated time frame, please contact us so we can investigate the issue with our courier partner.